autochat
About - Live Chat for Automotive Websites
Alerts
You can be notified when a visitor arrives on your site or create rules to only alert you when visitors carry out specific activity e.g. view a vehicle or spend a certain amount of time viewing your web site.
Additionally you can automatically send a message to those prospects inviting them to chat.
Engage
See in real time information about visitors on your web site such as which web site they came from e.g. Google (and what they searched for), what page they are viewing, other pages they have viewed, how long they have spent on each page and details of any previous visits or chats.
At any point you can actively engage in chat with your visitor sending them a message in real time.
You chat to customers looking at cars on your forecourt, so why not do the same on your web site?
Away from your desk?
The Live Chat image only displays on your web site when your staff are available to chat to customers. Our presence awareness option can automatically detect when you are no longer using your PC.
Simple
No need to worry about too much typing as AutoChat has built in spell checking and customisable canned responses to cater for most scenarios.
Sales Don’t Want Parts Enquires!
You can opt to allow visitors to choose a department when requesting a live chat. This will then only alert your staff in that department. Ideal when you have a service, parts, finance or other departments.